Senior ConfirmIT Programmer

London, England, United Kingdom · M3 Global Research


The Senior ConfirmIT Programmer is responsible for programming market research studies based on client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual will also work to develop and implement “out of the box” approaches and solutions based on project specifications. The programmer will contribute to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual will work closely with the other programmers and project managers and may work directly with clients on certain projects.


Main Duties and Responsibilities

Including, but not limited to the following:

25% Client Focus

Programmer strives to exceed the client’s satisfaction when completing the programming tasks on each project.

30% Online Survey Development

Programmer maintains full responsibility for online survey development while using internal vendor as needed to assist in this development.

20% Quality Assurance

Programmer works to resolve errors in the online survey during the quality assurance phase of the programming life cycle.

5% Survey Deployment and Online Reporting

Programmer prepares the online survey for deployment and sets up online link to track the progress of the survey in field, used internally and externally.

5% Deliverables (if any)

Programmer works with internal teams and vendors to meet client deliverable requirements. This could include working on online reporting/dashboards, specific data requirements etc.

10% Process

Programmer utilises their experiences throughout the project life cycle and contributes information their manager to improve this process. They work on tasks assigned by their manager that benefit the company by increasing capabilities, efficiency, skillset and competitive advantage in the market place.

5% Miscellaneous

Programmer is expected to spend time reporting and receiving information to and from their manager and must continue to learn the latest technologies in the data collections field.

Additional Knowledge, Skills and Abilities of an Ideal Candidate:

  • Expert knowledge of ConfirmIT data collection platform is a must (ideally 5 years)
  • Proven Market research experience (preferably experience with pharmaceutical surveys).
  • Strong problem-solving skills, including an ability to “think outside the box”.
  • Organised, self-motivated, and self-directed.Exceptional ability to multi-task and balance multiple projects and priorities.
  • Excellent interpersonal communication skills – both verbal and written.
  • Ingenuity and the willingness to learn new techniques.
  • Knowledge of Decipher, in addition to ConfirmIT (desirable).
  • Data processing experience (Quantum, SPSS, SAS), especially with tabulations (desirable).

  • Must already have the right to work in the UK. Visa sponsorship will not be offered as part of this role.


    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Childcare Vouchers

    Cycle Purchase Scheme

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