Dutch Speaking Telemarketing Assistant (Healthcare Market Research)

London, England, United Kingdom · M3 EU Ltd

Description


Overview of the Role:

Are you someone who can quickly build a rapport on the phone? Do you have excellent Dutch and English language skills?

We are currently growing our Telemarketing team to support our Global Medical Panel team. Our Marketing and Phone Assistants are responsible for reaching out to doctors and physicians to encourage participation in our global panel. Ensuring we continue to grow our global panel is key to us being able to execute our research projects on behalf of our pharma and other clients. The role is currently London based but for the right candidate we can be flexible within the UK or Europe.

About M3

M3, Inc is a Japanese publicly traded global leader in the provision of ground -breaking and innovative technological and research solutions to the healthcare industry and hosts the world’s largest network of doctors, with 4 million members across the world. M3 Global Research is a leader in the healthcare research field and continues to grow organically and through acquisition


About our People

The quality of our people will determine our future and the difference we are able to make to real lives through the development of innovative solutions to global healthcare. We aim therefore to employ the very best talent; individuals who are driven, creative and want to make their own, individual contribution to making the world a better place. Our Company values of independence, trust and collaboration serve as a foundation for everything we do and inspire us to achieve great things together


Duties and Responsibilities:


Requirements

Qualifications, skills and knowledge:

· Degree level or equivalent

· Dutch as a first language

· Fluent English (written and spoken)

· Proficient in Microsoft Office

· Able to quickly build professional relationships both internally and externally

. Knowledge of quality control in respect to procedures desirable

Personal qualities:

· Eye for detail and accuracy

· Excellent organisational and time management skills

· Team player

· Responsive and able to work well under pressure

· Solution orientated and proactive

· Confident on the phone

· Proficient at Excel

Enjoy working with and comfortable with large amounts of data

Benefits

Quarterly performance bonus

Excellent pay progression opportunities

25 days holiday plus public holidays

Pension scheme (currently 4% employer contribution) (if UK based)

Life cover insurance from first day of employment (4 x annual basic salary)

Private fully funded healthcare plan after 6 months (if UK based)

Subsidised gym membership

Perkbox (Employee discount scheme)

Cycle to Work purchase scheme (if UK based)

Employee Assistance Scheme

Travel season ticket loan

Regular staff social events


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