German Translation Coordinator

London, England, United Kingdom expand job description ↓

Description

Your main responsibility will be to guarantee successful and timely delivery of translations and associated administration both between clients and M3 Global Research as well as for internal stakeholders.

You will report into the Translation Manager and will be in our London office although your responsibilities will span our global business, with operations in Gothenburg and the USA (headquartered in Philadelphia).

Your performance will be measured on both your personal contributions as well as that of direct reports where applicable. This includes key performance indicators including CSAT results, client feedback, and the revenue and profit generation of assigned services.

Requirements

Your specific duties are likely to include:

  • Overseeing project-based translations:
    • Coordinate translations between Project Managers and linguists (language agencies and /or freelancers)
    • Prepare documents for each language before sent off to agencies / linguists
    • Direct client contact may be required
    • Ensure timelines are communicated correctly and adhered to
    • Ensure quality is delivered at a consistently high level and escalate to Translation Manager when required
  • Overseeing internal translations:
    • Ownership of all translations in the MR system translation tool
    • Review all existing and new non English communication to respondents
  • Overseeing overwriting and associated link testing:
    • Coordinate between programmers and linguists (language agencies and / or freelancers)
    • Direct client contact may be required
    • Ensure timelines are communicated correctly and adhered to
    • Ensure quality is at a consistent high level and escalate to Translation Manager when required
    • Ensure version control to have language questionnaire to fully match language links
  • Testing of external links:
    • Provide timely testing of external links in your mother tongue
    • Ensure test results are communicated to the project manager promptly
    • Cooperate with the project manager and if required re-test until link is confirmed error-free
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